The second-hand marketplace Shoppers Share Displeasure About Size Modifications

Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.

This online marketplace has altered its measurement guidelines for women's and children's garments failing to inform every member regarding the update.

Online Platforms Response

Numerous buyers and vendors are expressing on platforms claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.

Vinted explained the updated approach better aligns with other platforms.

The platform has recommended to check their listings and manually change the size where appropriate, resulting in member annoyance.

Sizing System Modifications

Before the change, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.

In some cases, the size labels have been reassigned - like an L measurement was previously a 12 but currently displays as UK 16-18.

Member Accounts

A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

Stephanie Gallen, located in Scotland, said garments she listed on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.

Manual Updates

Charlotte Lunn, located in England, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".

"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she stated.

Marketplace Information

The platform boasts over 100 million members, with 18 million British users.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This represents another occasion when a surprising modification within the service has received backlash: last year, the platform withdrew an update regarding delivery choices after backlash from users.

Donald Perry
Donald Perry

AI researcher specializing in scene understanding and image segmentation with 15 years of experience.