‘Online Monitoring’: Unilever Seeks to Capitalise On Vaseline’s TikTok Moment.
As a product discovered over 150 years ago on a Pennsylvania oilfield, the simple jar of Vaseline could hardly be considered an obvious target for online content feeds.
Yet the brand’s emergence as a popular subject on TikTok has thrust it into the lead of an advertising revolution, where major corporations are allocating substantial funds to content creators and devoting less capital to marketing items in conventional outlets.
The Path from Petroleum to Platforms
Originally produced in the 1870s by scientist Robert Cheeseborough, who saw laborers using on their skin with a derivative of drilling. Today, a spree of user-generated videos have documented the product’s widespread use in “everyday tips”.
Hailed as a remedy for cleaning shoes or making fragrance last longer, as well as a fix for squeaky doors. Users have even applied it to stop the scourge of crisp flavouring sticking to fingers.
Harnessing the Hype
Detecting the product’s new life online, marketers at Unilever enhanced the tricks by tasking their in-house experts with verification and providing creators with the outcome data.
Claims that Vaseline reduced the burn from hot food on the lips were validated. So too were ideas it could extend fragrance and revive leather bags. Proposals that it might brighten smiles or extend lashes were disproven.
A Plan Built on ‘Social Listening’
Print ads and broadcast spots would once have formed the bulk of its promotional efforts. Yet this viral episode has persuaded leaders to turbocharge spending on content creators.
This monitoring of online platforms to shape commercial tactics has been labeled “social listening”. Fernando Fernández, newly named, has suggested it is aiming to spend a full fifty percent of its huge ad budget on social media content.
Adapting to New Consumer Habits
Selina Sykes, who is leading the online push, said the company was merely adjusting to novel methods of reaching consumers. She said interacting online “without spoiling the atmosphere” was paramount.
“What is the key to genuine brand integration? This remains our core objective as brands, since the era of community gossip and discussing household products.
“The trend is shifting from a one-to-many model, where we would just send out ads … Currently, it's countless discussions, various groups. The evolution of platform algorithms means that these communities feel niche, yet they are vast.
“Ensuring your product is discussed by other people, mentioned by individuals, that is how you can build trust and relevance. Content makers are key. This word-of-mouth strategy is being amplified.”
A Revolutionary Change in Media
This plan mirrors dramatic transformations taking place in media consumption, with Gen Z and millennial audiences allocating more attention to social media platforms than traditional TV, print, or radio.
The shift is reflected in falling revenues for broadcast and newspaper ads. Across Britain, ad revenues for primary networks have fallen by more than £600m in real terms since 2019.
Influencer Marketing Expansion
It also reflects a blurring of media roles as corporations essentially turn into content studios, partnering with numerous influencers to enhance their items.
Leon Harlow said: “Obviously there’s a flow of audiences away from some legacy media and their time is increasingly on digital video and image apps than they are watching live TV or reading print.
“A lot of brands are telling us consumers have more faith in suggestions from the creators they engage with more than they trust ads. This is a persistent pattern.”
He noted companies can reduce costs by targeting content creators over expensive broadcast campaigns, which also enables easier content adjustment to see what works.
Such methods are increasing. Marketing investment on influencer marketing is growing fourfold quicker than the media industry overall. Across the United States, it has more than doubled since 2021 and is projected to reach multi-billion dollar sums in 2025.
Traditional Media's Continued Place
Despite the huge changes, industry figures said they believed television commercials still played a key part to play, as TV channels continued to possess the influence to shape the national conversation.
Sykes said: “Among the most effective advertising investments is still events like the Super Bowl. It’s not about those broadcasters saying: ‘Our relevance has faded.’ It’s about who’s capturing attention … I believe there is absolutely a role for them.”